Information for new and old members. Hopefully everything you need to know to pay, keep up to date and communicate with coaches and teams.
TeamAPP
All our communications go through this. You can find it here Download the App today!
Its used for the following
Letting us know if your child cant play
News from the club
Events
You can even setup chats for your team.
There is heaps of information in their support page Team App Support: Member FAQ's and in particular if you wish to find us in team app check out the instructions here How do I join a team already created on Team App?
How you and coaches can communicate with the team
It's a great way to help give someone a lift or if coaches can't make it to training, etc.
If you don't see the Icon shown below "Team Chat", then you are not part of the access group. So please use the instructions below to add your self to the access groups that your child is part of.
How to join Access Groups
This allows you to see schedules, whos in the team and the coaches. Also allows the coach, Parents and players to send a chat to the Access Group.
This is how Brumbies Administration team will send important notices about if there is a walk over etc.
Click on the Cog in the top right hand corner.
Then select Access Groups
Next, select the team that you want to have access to. You will be automatically included
Letting us know if your child cant play
So when you know your child can NOT play, go into TeamAPP – select Ballan Brumbies. Then choose Availabilities
Then click on the cross to add an entry
Fill in the details with your kids details like we have below ensuring to say NOT AVAILABLE and press create
If you still want to SMS or contact someone directly that’s fine but this will be where everyone will be going to check availability prior to the weekend's game.
News from the club
The App will notify you as well depending on what you have setup it will be emailed as well. Just go in to the app when you get notified and open the news section
Events
We will load event such as end of year BBQ so that you can let us know if your coming and also get information about the event like where it is and when.
Play HQ
Ballarat Basket Ball Association utlises this platform to
Pay registrations
List game schedules (we link to these from TeamAPP)
You will be asked to register your child and pay for the registration.
The club will supply a Registration link to register your child each season. Once you complete the Registration following the following instructions below from Playhq, your child will be allocated by the club in their team.
Once you've clicked on the relevant program registration link, you'll arrive on the registration overview page that provides information about the registration you're about to complete (details the Organisation's Name, Program, Season, and typically other details such as available Program Groups, Pricing and Additional Information):
You can select the 'Get started' button to continue with your registration.
If you are not logged in to PlayHQ at the time you take this step, you will need to either Log in or Create a PlayHQ account first in order to continue.
Upon logging into the registration form, you can either register yourself (the account holder) or you can choose to register a family member/dependant (the Choose User step).
Ensure that you make the appropriate decision to register the correct person and progress to select the participant type in the Choose Role step. For registration to a Program, you can choose to register as either a Player or Volunteer.
You will next have to enter the Participant Details including answering any Additional Information and in some circumstances selecting the Group to be allocated to:
Progress by entering the required information and then click the 'Save and Continue button'.
Program registration fees will be presented next. You will also need to agree to Terms and Conditions and can Opt-In to marketing communications from your sport before progressing to the next step.
In the next step, you may be able to select from Products that have been made available for the Program. Make your appropriate selection:
Click 'Continue' to proceed to the Payment & Summary (final step). A complete summary of all costs (fees and products) is displayed. If you have a PlayHQ Voucher, or a State/Territory Government Voucher that the Program's organisation accepts, you can enter these here. Enter all required details before clicking Submit Registration (Payment occurs when you make this selection).
When payment has been successful, you will be presented with the Registration Success page.
Congratulations! The participant has now been successfully registered. You can choose to view the registration confirmation in your PlayHQ Profile Account, or access the two emails that are sent automatically to the PlayHQ Profile Account holders' email address and that contains confirmation of registration and a tax Invoice/receipt.
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